Effective Date: 04/22/2025

At Flowstate Physical Therapy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including your rights regarding your data.

We may collect the following information through our website, forms, and communications:

• Name
   
• Email address
   
• Phone number (including mobile number)
   
• Mailing address
   
• Date of birth
   
• Health-related information (as submitted through our patient intake forms)
   
• Communication preferences
   
• Website usage (through cookies or analytics tools)
   

We use the information you provide for the following purposes:

• To schedule appointments and manage your patient record
   
• To communicate with you via email, phone, or SMS about your appointments, health, services, or updates
   
• To provide health and fitness services tailored to your needs
   
• To improve our website, services, and user experience
   
• To send occasional educational or promotional content (only with your consent)
   

We do not sell, rent, or trade your personal information to third parties.

We only share your information:

• With service providers (e.g., scheduling software, email providers, or secure intake form platforms) who assist in our operations and are contractually bound to safeguard your information
   
• When legally required (e.g., HIPAA compliance, court orders, or legal investigations)
   

SMS consent is not shared with third parties or affiliates for marketing purposes.

• You may opt out of marketing communications at any time.
   
• You may request to view, correct, or delete your personal information.
   
• You may revoke your SMS consent at any time by replying “STOP” to any text message from us.
   

We take appropriate technical and organizational measures to protect your data, including encrypted form submissions and secure data storage. For healthcare-related data, we follow HIPAA guidelines where applicable.

We may use cookies or analytics to understand how visitors use our site. This data is anonymous and used to improve our site performance and user experience.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Flowstate Physical Therapy
contactus@flowstateptaz.com
928-483-1383
2876 Sweetwater Avenue, Lake Havasu City, Arizona, 86406